Shipping, Tax, and Returns

Domestic Shipping
Because we make everything to order, shipping time varies by product. Kits generally ship in 3-5 days; custom quilts can take anywhere from 4-20 weeks, depending on the size and complexity of the design.

Residents of Wisconsin will be charged 5.5% sales tax calculated on the total of the order including shipping charges. Residents of Illinois will be charged 6.50% sales tax. Residents of all other states are responsible for paying any applicable state & local use tax.

Shipping Outside of the United States
At this time, we do not offer shipping outside of the United States.

Returns Policy
We really want you to be satisfied with your purchase. However, due to the fact that our products are made to order, we only accept limited returns and exchanges. In all cases, you must contact Customer Service for a Return Authorization Number.

For Quilt Kits, you may return the product in its original condition within 10 days for a full refund, less a $10.00 restocking/repackaging fee. You are responsible for return shipping.

For Ready Made Quilts, returns are only accepted for damaged or defective items, in which case we will repair the item or exchange it for a like item of the same size and style.

For Custom Made Quilts, we do our best to involve you at every major stage of the process to insure your satisfaction. Because we seek your acknowledgement and approval to proceed at each stage, we can not accept returns of custom items. If for some reason the quilt is damaged in transit, you may return the quilt for repair at no charge.

For merchandise purchased through CafePress.com, please refer to that site for shipping & return policies.

Shipping costs are only refunded if the return is the result of our own error.

Please ship returns to:
LoveBug Studios
100 S. Atkinson Road, #116-388
Grayslake, IL 60030

LoveBug Studios is a pet-free, smoke-free environment.